Product Support & FAQ

Q1: Are your perfumes alcohol-free?

Yes, many of our perfumes are alcohol-free (Attar or oil-based), suitable for daily use and prayer. Each product page clearly mentions whether a perfume is alcohol-free.

Q2: How long do your perfumes last?

Our perfumes are made with high-quality ingredients to ensure a long-lasting scent. The longevity depends on skin type, application area, and fragrance concentration (Eau de Parfum, Attar, etc.).

Q3: How should I store my perfume?

Store in a cool, dry place away from sunlight to maintain the fragrance’s quality and longevity.

Q4: Can I return or exchange a perfume?

Due to hygiene reasons, opened perfumes cannot be returned. However, if your perfume arrives damaged or incorrect, we’ll replace it immediately — please contact us within 7 days of delivery.

Q5: Are the books authentic and from reliable publishers?

Yes, we source our Islamic books only from trusted publishers and authors known for their authentic Islamic scholarship.

Q6: What if my book arrives damaged?

If your book is damaged or misprinted, please contact us within 7 days, and we’ll send a replacement or issue a refund.